Most of this lives in one place: admin.google.com → Apps → Google Workspace → Gmail. We'll work mostly within Gmail's Safety and End User Access settings, plus a few DNS records. You can apply settings to your whole organization or scope them to an organizational unit (OU).
1. Require MFA first
No email setting matters as much as a second factor on every account. If you haven't already, do that first—see our companion guide, How to Secure Google Workspace with MFA—then come back here.
2. Authenticate your mail: SPF, DKIM, DMARC
These three DNS records prove your mail is really from you and stop scammers spoofing your domain to your own staff and customers.
- SPF — add a TXT record at your DNS host: v=spf1 include:_spf.google.com ~all
- DKIM — go to Apps → Google Workspace → Gmail → Authenticate email, generate the key (use 2048-bit), add the TXT record Google gives you, then click Start authentication.
- DMARC — publish a TXT record at _dmarc.yourdomain.com. Start in monitor mode: v=DMARC1; p=none; rua=mailto:[email protected], then tighten to p=quarantine and eventually p=reject once the reports look clean.
Set up SPF and DKIM before moving DMARC past p=none, or you risk sending your own legitimate mail to spam.
3. Turn on spoofing & authentication protection
These catch the impersonation tricks that fool people—look-alike domains and forged employee names.
Go to Apps → Google Workspace → Gmail → Safety → Spoofing and authentication and turn on every option:
- Protect against domain spoofing based on similar domain names
- Protect against spoofing of employee names
- Protect against inbound emails spoofing your domain
- Protect against any unauthenticated emails
- Protect your Groups from inbound emails spoofing your domain
For each, set the action to Quarantine (or at least "Move to spam") rather than just showing a warning.
4. Turn on attachment & link protection
Still under Gmail → Safety, open Attachments and Links and external images and enable the protections:
- Attachments: protect against encrypted attachments and attachments with scripts from untrusted senders, and against anomalous attachment types. Quarantine the riskiest.
- Links and external images: identify links behind shortened URLs, scan linked images, and show a warning for clicking links to untrusted domains.
On Enterprise editions, Security Sandbox detonates attachments in isolation before delivery—turn it on if you have it.
5. Warn on external senders & replies
Gmail can flag mail from outside your organization and catch accidental external replies—exactly when impersonation and data leaks happen.
- Gmail automatically shows an external sender banner on messages from unknown outside addresses; confirm it's enabled for your domain.
- Keep the unintended external reply warning on, so staff get a heads-up before replying to someone outside the company.
6. Stop external auto-forwarding
A favorite business-email-compromise move is a quiet rule forwarding a mailbox to an outside address. Shut the door org-wide:
- Go to Apps → Google Workspace → Gmail → End User Access.
- Under Automatic forwarding, uncheck Allow users to automatically forward incoming email to another address.
- Review existing filters and forwarding for anything unexpected.
7. Turn off unused POP & IMAP
If your team uses the Gmail web app and the mobile app—and most small businesses do—you rarely need POP or IMAP, and turning them off removes a common path that sidesteps modern protections.
Go to Apps → Google Workspace → Gmail → End User Access → POP and IMAP access and disable them (for the whole org or just the OUs that don't need them).
8. Watch the quarantine & alerts
- Decide who reviews the admin quarantine (where the protections above send suspicious mail) so legitimate messages aren't stuck for long: Apps → Google Workspace → Gmail → Manage quarantines.
- Use the Alert center and security rules to get notified about suspicious activity and phishing: admin.google.com → Security → Alert center.
Your Google Workspace email checklist
- MFA enforced for every account
- SPF, DKIM, and DMARC published (DMARC moving past p=none)
- All spoofing & authentication protections on, set to quarantine
- Attachment and link protections on (Security Sandbox if available)
- External-sender banner and external-reply warning on
- External auto-forwarding disabled
- Unused POP / IMAP turned off
- Quarantine reviewer assigned and alerts configured
Google relabels and moves these settings from time to time, so a menu may sit a click from where it's described here—the bold names are stable search terms. Running Microsoft too? See How to Lock Down Microsoft 365 Email.